Professional Associations

FOX GROUP professionals participate in numerous professional and industry associations as members, speakers and Board of Directors.   We believe that it is critical for us to invest our time to stay current, and 'give back' to our industry and society as a whole.

 

Below is a listing of some of the various technology and industry associations that we are aware of, and are members of.

 

Feel free to send us information for any that we have missed and we will be happy to add them here!

CTCA

Communications Technology Consultants Association - The CTCA is Canada's only professional association of independent telecommunications consultants. The CTCA stands for competent, capable, knowledgeable, experienced and ethical telecommunications consulting.

 

FOX GROUP supports and runs its business by the CTCA Code of Ethics.

Alberta Call Centre Association

 

Canadian Call Management Association

 

Canadian Telework Association - Non-profit organization focused on telework, telecommuting, and distributed workforce information. This is a great site for research, policies and guidelines for telework.

 

Contact Centre Nova Scotia

 

Canadian Wireless Telecommunications Association

 

Canadian Women in Communications

 

Greater Toronto Area Contact Centre Association (GTACC)

 

International Customer Service Association, Toronto Chapter (ICSA - TS)

 

International telecommunications professional exchange and National Centrex users Group  (ITPX). ITPX is a not-for-profit, end user run organization providing an intimate, strategic, cohesive community comprised of Technology decision makers, end users, influencers, planners, & implementers. Attendees cover major verticals including all levels of government, Universities, Healthcare and Banking.

 

Their annual Canadian Conference in Canada offers opportunities for networking, education and needs assessment supported by the industry's leading telecommunication/technology service providers, manufacturers, vendors and subject matter experts.

 

ITAC is the national association of Canada's information and communications technology (ICT) industry. We are entirely focused on ICT and represent a broad range of ICT enterprises. As the trusted and authoritative voice of our industry, ITAC's mission is to promote and enhance the unique contribution ICT can make to Canada's economy and society.

 

London Contact Centre Association (LCCA)

 

Manitoba Customer Contact Association (MCCA)

 

Northern Ontario Contact Centre Association (NOCCA)

 

Ottawa Regional Contact Centre Association (ORCCA)